The following advice is regarding Cruisemasters Website Trading Terms.

General
All credit card details are entered and stored on NAB servers that are encrypted Secure Sockets Layer (SSL). This encrypted information is sent over the internet, it scrambles details such as credit card number, billing details and delivery details so that other computers are unable to decipher the information, ensuring privacy and security. You can double check that the SSL is active by looking for a unbroken padlock or closed lock symbol in the bottom left or top right of your browser window, the URL also begin with https: rather than the standard http

Dispatch
Most stock goods will be available for dispatch within 1-2 working days. Occasionally due to issues outside our control stock may not be immediately available. Should this be the case we will endeavor to contact the purchaser to advise a new delivery date.

Specially manufactured product will normally be available for dispatch within 4 weeks. Please contact our sales department for more specific information.

Please allow 1-2 weeks for delivery of goods.

Currently we ship only to addresses in Australia; we do not accept website orders for overseas delivery. Please contact our sales department for or overseas queries.

7 Day Satisfaction Guarantee
All stock goods sold on this website come with a 7 day money back warranty. Goods must be returned at the purchasers’ expense.
Stock Goods will be accepted for return if in original condition subject to a 15% restocking charge. Goods must be unused and still in the original packaging. Damaged or used goods will not be accepted for return.
In all cases a returned goods number must be obtained from vehicle components prior to returning goods.
Specially manufactured goods will be not subject to this guarantee.

Order Acceptance

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us for any reason whatsoever. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card. 

The availability of products and services on this Site are subject to change without notice. No commitment to stock availability is made on our Site.

 

Warranty
All goods are subject to the warranties defined in the Australian Consumer Law. Specific warranty details are available via the link on the front page of this website. If you believe that you have a warranty claim please contact our sales department.

Prices
All Prices are listed in AUD - Australian Dollars.
Prices include GST and are subject to change without notice.
Freight costs are as displayed on quote
Insurance
Insurance is the responsibility of the purchaser upon the goods leaving Cruisemaster Australia Pty Ltd

Ownership
Payment must be received in full prior to order being processed. Title and ownership of goods does not pass to the purchaser until payment has been made in full and all and cleared into our bank.

Free Shipping Promotion
Cruisemaster offers "Free Shipping" Australia wide on orders over $100. This promotion is not available to resellers, Cruisemaster Pty Ltd reserves the right to reject orders that can reasonably identified as exceeding personal use and suspected of being for resale. 

Promotion applies to items purchased in full through the Cruisemaster online store, items completed via form and emailed to Cruisemaster for processing such as suspensions and TPC services are excluded from this offer.

This promotion has no set end date and can be removed without notice. 

If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card. 

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